Frequently Asked Questions
Everything you need to know about your brighter smile.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. International delivery times vary by location, usually arriving within 7-14 business days.
Are your products safe for sensitive teeth?
Yes, our formulas are specifically designed to be peroxide-free and non-abrasive, ensuring a whitening experience that is effective without causing tooth sensitivity or enamel damage.
What is your return policy?
We offer a 30-day money-back guarantee. If you are not completely satisfied with your results, please contact our support team to initiate a return for a full refund.
How often should I use the Whitening Kit?
For optimal results, we recommend using the kit once a day for 6 consecutive days. After the initial treatment, you can use it once every few weeks for maintenance.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Afterpay and Klarna.
Is Hismileā¢ cruelty-free?
Absolutely. We are committed to ethical beauty practices, and none of our products or ingredients are tested on animals.