Returns & Exchanges
At Hismileā¢, we want you to be completely satisfied with your smile. If you are not happy with your results, we offer a 30-day money-back guarantee on all eligible products returned in their original packaging.
Return Process
- 1.Check Eligibility
Ensure your item is within the 30-day return window and remains in its original, unopened packaging to qualify for a full refund.
- 2.Contact Support
Reach out to our customer experience team via our help center to initiate your return request and receive a unique Return Authorization number.
- 3.Package Your Items
Securely pack your Hismile products and include your order number and Return Authorization details inside the parcel to prevent processing delays.
- 4.Ship and Track
Send your return to our warehouse using a trackable shipping service; once received and inspected, your refund will be processed back to your original payment method.